Refund & Cancellation Policy

All Olympiad registrations and associated services (such as books and study material) are processed upon receipt of payment. Once a registration is confirmed and processing has begun, the seat, examination slot, and materials are reserved for the student.

• Registrations once submitted and paid for are generally non-cancellable, as preparation of examination data, study material, and logistics begins immediately.
• In exceptional circumstances, a cancellation request may be considered if raised in writing well before the examination schedule and before dispatch of materials.
• Cancellation requests must be sent to info@hummingbirdeducation.com with the registration details.

• As Olympiad fees cover examination processing, evaluation, study resources, and award logistics, fees once paid are typically non-refundable.
• A refund may be considered only in cases of duplicate payment or a verified technical error during the transaction, where the service was not rendered.
• Approved refunds (e.g., for duplicate or failed transactions) will be processed back to the original payment method within a reasonable timeframe, subject to verification.
• No refund will be issued in cases of disqualification due to malpractice, non-participation, or failure to appear for the examination.

Books and physical study materials, once dispatched, are not eligible for return or refund unless received in a damaged or defective condition. Any such issue must be reported promptly upon receipt with supporting evidence.

To request a refund for a duplicate or failed transaction, please email info@hummingbirdeducation.com with your registration details, transaction reference number, and a description of the issue. Our team will review and respond to your request.

We may revise this Refund & Cancellation Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website implies acceptance of the revised policy.